Scope
What is included in executive coaching services?
A complete executive coaching service has five components. Providers that offer only the third one are selling sessions, not a service, and the difference shows up in whether anything changes after the engagement ends.
1. Intake and diagnostics. A structured assessment of where the leader is operating today versus where the role requires them to operate. Strong providers use a behavioural instrument such as DISC, and many add 360° stakeholder feedback. Note that 360° assessments are frequently billed separately, typically adding $2,000–$7,000.
2. A written development plan. Three to five specific, measurable goals tied to the leader’s actual role and time horizon — not a generic competency model. If a provider cannot produce a sample plan, they are improvising.
3. Recurring private sessions. Typically two one-hour sessions per month over a six-, nine-, or twelve-month term. Shorter engagements rarely produce durable behaviour change, because the leader needs live situations between sessions to practise against.
4. Between-session access. The board paper lands on a Thursday and the meeting is Monday. Access between scheduled sessions is where a large share of the practical value sits, and it is the component most often missing from lower-cost services.
5. Impact measurement. A midpoint review, a wrap-up review, and ideally a follow-up survey several months after the engagement closes. Without measurement, neither the leader nor the sponsoring organization can tell coaching from conversation.
Executive coaching is a non-clinical professional development discipline. It is not therapy, and a responsible provider refers a client to a licensed mental-health professional when the presenting issue calls for one. If you are weighing coaching against adjacent options, our comparison of coaching, mentoring and consulting lays out the distinctions.